Hello everyone.
Sorry for taking so long to answer your questions. And at the same time, thank you for your feedback on this issue which, I gather, is really important to you.
I think the first question to answer would be “why use Redshell in the first place”?
Redshell was a convenient way for us to gather a specific type of data for our acquisition program. Despite popular belief, yes, we do advertise Krosmaga on various supports, and Redshell helped us to gather data to check if these campaigns were successful. Redhsell was only used for the Steam version of the launcher, and was never used in the stand-alone PC/Mac version, nor with the mobile version.
What data was gathered for us? Only a relevant few:
We’d like also to reassure you that Redshell isn’t a virus or malware that we had no control of. It was activated only as you launched the game, if we asked it to do so (which was only during certain campaigns), and shut down afterwards; we didn’t use it to run on the background of your computer for data retrieval or keylogging purposes. This was never our intention.
However, we understand your concerns about data privacy and the use of Redshell in general, and we apologize for this situation. We appreciate that you were honest in your feedback about it, and we thank you for this.
As for concrete actions, Redshell will be removed from Krosmaga during our next patch (scheduled in early July). In the meantime, if you desire to play Krosmaga but avoid any connection to the program, you can still use the stand-alone client, which doesn’t use Redshell.
Thank you for your understanding.
See message in context
Sorry for taking so long to answer your questions. And at the same time, thank you for your feedback on this issue which, I gather, is really important to you.
I think the first question to answer would be “why use Redshell in the first place”?
Redshell was a convenient way for us to gather a specific type of data for our acquisition program. Despite popular belief, yes, we do advertise Krosmaga on various supports, and Redshell helped us to gather data to check if these campaigns were successful. Redhsell was only used for the Steam version of the launcher, and was never used in the stand-alone PC/Mac version, nor with the mobile version.
What data was gathered for us? Only a relevant few:
- Your Steam ID (not your login or password, only your ID number);
- When the game was first installed on your computer;
- If you have completed the tutorial of the game;
- If you have made any in-game purchase.
We’d like also to reassure you that Redshell isn’t a virus or malware that we had no control of. It was activated only as you launched the game, if we asked it to do so (which was only during certain campaigns), and shut down afterwards; we didn’t use it to run on the background of your computer for data retrieval or keylogging purposes. This was never our intention.
However, we understand your concerns about data privacy and the use of Redshell in general, and we apologize for this situation. We appreciate that you were honest in your feedback about it, and we thank you for this.
As for concrete actions, Redshell will be removed from Krosmaga during our next patch (scheduled in early July). In the meantime, if you desire to play Krosmaga but avoid any connection to the program, you can still use the stand-alone client, which doesn’t use Redshell.
Thank you for your understanding.
https://redshell.io/gamers
For the record, if you have been saying that krosmaga needs to work on their advertising, that's what redshell is for, spyware or no.
It tracks effectiveness of different forms of advertising by monitoring behavior, and linking your game IDs to your IP address.
It IS tracking you, but it is not running malicious code on your computer itself, at least, not while you aren't playing krosmaga. It records details about your computer and your userID while you are running the game and uses them to make inferences about your behavior when combined with your IP address.
That's all I know at the moment.
its usual statistic for games
and yes- you can use somethink like "wine"(in linux), or Virtual box(or any other virtualization), or "individual PC just for games"
its isolate "game program"
I would also like to hear from Ankama about it, please tell us. What are exactly the data collected, how is it used, how can you even make sure it is not shared/sell to others since it is not send to them. And most importantly, if they plan to remove or not. Thanks.
if this is spyware- then you browser also
Actually, if u confirm this, u r informed that "Ankama may have recourse to 3-party service providers who collect your personal data in ... share ur data WITH AIM OF ENSURING ... (to) PROVIDE advertising services."
in fact, this can be named like selling info for some payment, so the're clear at this point.
normally, from a side of morale they're not. But, lets not judge them, just because the decided to make money on us (actually, im f-knly surprised).
P.s. even if there is no virus code, third-party programm is installed on our devices without agreement with us. Yep, today there is no virus. And tomorrow.. maybe. But who knows mb some hackers will make fake update and after that it will download u secret cia material or make ur device to mine bitcoins. Who knows. Sooo, u got it..
thats just a minus to their 'carma', we all should make right conclusions, that effect on them in future.
Ubisoft collects and processes your personal information at different times when you interact with OUR (not any of device) Services. Generally, personal information is collected when:
https://legal.ubi.com/privacypolicy/en-GB linkYour privacy is very important to us and we WILL NOT reveal your personal data to third parties except when expressly authorised BY YOU to do so or in special circumstances.For further information concerning our use of personal data, please read our Privacy Policy carefully. Our Privacy Policy forms a part of these Terms and so may be revised as set out in Article 17. You may at any time consult our Privacy Policy on legal.ubi.com
https://legal.ubi.com/termsofuse/en-INTL link
they also provide ads services - you can say. but they provide their own products, dont 'share' with3-party guys. That's a big difference.And Sony. Yep, Sony shares info with 3-party.
Third party providers of products or services that you subscribe to or access through our Services. For example, publishers of a game played on a network connected console may be provided your Account details (such as your PSN Online ID, country gender, age and "Friends" and block list) so they can operate their game; Third parties with whom we are jointly delivering services or features, such as sweepstakes, contests, promotions, or advertising. Third parties, who may contact you about products, services or other offerings that may be of interest to you.
https://www.playstation.com/en-us/network/legal/privacy-policy/ link
this info is for those, with whom they provide services. That's a big difference, if look at spy programm, which is installed without informing us. The spy programm, we don't know about, like where this info will go, and.. what we'll get for this (ads, spam or servises that may be interested).
I'm not sure about, but seems u 've read only slightly and then said that 'crimson is red'.
Plus, its at least indictment, started with author of the post. It's about (~) week, but we don't see any reaction. Atm, 'facts say for themselves'.
That' NOT indictment of Ankama. I didn't have the idea to troll/injure anyone here or everywhere
Sorry for taking so long to answer your questions. And at the same time, thank you for your feedback on this issue which, I gather, is really important to you.
I think the first question to answer would be “why use Redshell in the first place”?
Redshell was a convenient way for us to gather a specific type of data for our acquisition program. Despite popular belief, yes, we do advertise Krosmaga on various supports, and Redshell helped us to gather data to check if these campaigns were successful. Redhsell was only used for the Steam version of the launcher, and was never used in the stand-alone PC/Mac version, nor with the mobile version.
What data was gathered for us? Only a relevant few:
We’d like also to reassure you that Redshell isn’t a virus or malware that we had no control of. It was activated only as you launched the game, if we asked it to do so (which was only during certain campaigns), and shut down afterwards; we didn’t use it to run on the background of your computer for data retrieval or keylogging purposes. This was never our intention.
However, we understand your concerns about data privacy and the use of Redshell in general, and we apologize for this situation. We appreciate that you were honest in your feedback about it, and we thank you for this.
As for concrete actions, Redshell will be removed from Krosmaga during our next patch (scheduled in early July). In the meantime, if you desire to play Krosmaga but avoid any connection to the program, you can still use the stand-alone client, which doesn’t use Redshell.
Thank you for your understanding.