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Update required, please restart the game.

By dafunnymonkey#3631 December 30, 2017, 11:53:52

I have been having this problem for about 4 days.

Whenever I start up Krosmaga, I will see the kwismas splash screen, then as it starts to load the game, a message pops up saying: "ERROR Update required, please restart the game."


My error log: https://pastebin.com/KTV6kbkc

Additional info:
I am running on a windows 7 OS

This seems completely random, as I am sometimes though rarely allowed to play when I try to log on

I am running  version 1.7.3.9495

I have already tried to re-install the game. But nothing changed.

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Initialize engine version: 5.6.4p3 (11e8f66cfca7)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.0]
    Renderer: Intel(R) HD Graphics 4600 (ID=0x416)
    Vendor:   Intel
    VRAM:     1024 MB
    Driver:   23.21.13.8871
Begin MonoManager ReloadAssembly
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Purchasing.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\UnityEngine.Purchasing.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.OMG.Data.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.OMG.Data.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.OMG.Protocol.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.OMG.Protocol.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.Spin.Connector.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.Spin.Connector.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.Spin.Sessions.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ankama.Spin.Sessions.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Google.ProtocolBuffersLite.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Google.ProtocolBuffersLite.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\ObjectPool.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\ObjectPool.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\sharedRuntime.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\sharedRuntime.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\urecordRuntime.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\urecordRuntime.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\GAF.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\GAF.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ionic.Zip.Reduced.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Ionic.Zip.Reduced.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\MiniJson.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\MiniJson.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\ZaapClient.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\ZaapClient.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\RedShellSDK.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\RedShellSDK.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Common.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Common.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Security.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Security.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Stores.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Stores.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Apple.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Apple.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Tizen.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Tizen.dll into Unity Child Domain
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\winrt.dll (this message is harmless)
Loading D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\winrt.dll into Unity Child Domain
- Completed reload, in  0.044 seconds
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\System.dll (this message is harmless)
Initializing input.
XInput1_3.dll not found. Trying XInput9_1_0.dll instead...
Input initialized.
desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
Initialized touch support.
UnloadTime: 1.791010 ms
STREAMINGASSETS_BUNDLES is defined !
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

=== START 30/12/2017 12:43:09.526 ===
version: 1.7.3.9495
Trying connection to Transition, on port 50041
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\System.Configuration.dll (this message is harmless)
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\System.Xml.dll (this message is harmless)
Connection to Transition: OK
DontDestroyOnLoad only work for root GameObjects or components on root GameObjects.
 
(Filename:  Line: 481)

Steam Initialization...
DontDestroyOnLoad only work for root GameObjects or components on root GameObjects.
 
(Filename:  Line: 481)

Steam Initialized = True
Scene main_scene is loaded
RedShell Init.
Gamesight: Setting verbose logs to True
Red Shell: Inserting a global Red Shell game object
Red Shell: Setting API key to 0yxTKe4eZnwEb9OS
Red Shell: Setting User ID to 76561198219810829
Red Shell: Marking conversion
[AudioManager] Boot successful.
Received stats and achievements from Steam

Red Shell: Event created! Reponse: {
  "event": {
    "identifiers": "d8ea18246c92e1c1c3873def752427a6b1d15ca6f69f9ba081214ad527d52a97b6568bad327bbfeb304cdefdfd5e7b2b90520546533a3f30cb9bb41008983bbf", 
    "ip": "82.149.136.78", 
    "type": "game_launch", 
    "user_id": "76561198219810829", 
    "version": "1.1.0"
  }
}

Server:krosmaga-01 (https://ankama.akamaized.net/games/krosmaga/urls/1.7.3.9495_standalone.json)
    serverUrl:game1.platforms.krosmaga.com (prod)
    chatUrl:zaap-chat.ankama.com
    bundles:https://ankama.akamaized.net/games/krosmaga/bundles/1.7.3.9495_standalone/Windows/
adjust: SDK can only be used in Android, iOS, Windows Phone 8 or Windows Store apps.
Trying to connect to updater
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Sending to transition: {"_msg_id":"REQUEST_API_TOKEN","game_id":"krosmaga"}
sending 52 bytes
Reading 97B from socket
Received from Transition: {    "_msg_id": "API_TOKEN",    "error": 0,    "token": "70cb2be5d41581efe416296675172041"}
Connecting to game1.platforms.krosmaga.com with InterNetwork
OmgServerConnection: ConnectionStatus=Connecting
OmgServerConnection: ConnectionStatus=Connected
[DisconnectionHandler] Reconnected after 0 tries.
Starting authentication. Schemes available : ankama-login-password, ankama-token
Session created True , reco:False
[PlayerProfileSynchronizationFrame] load player account :  Amikio
Set Player Profile; changed=True
OnPlayerAccountloadedEvent ; has action=True
[HttpRequest] Execute Request : url=https://haapi.ankama.com/json/Ankama/v2/Cms/Items/Get?template_key=NEWS&site=KROSMAGA&lang=ru&page=1&count=6 header :Accept-Encoding=gzip
[HttpRequest] Execute Request : url=https://haapi.ankama.com/json/Ankama/v2/Cms/Items/Get?template_key=CHANGELOG&site=KROSMAGA&lang=ru&page=1&count=1 header :Accept-Encoding=gzip
Platform assembly: D:\STEAM GAME!11\steamapps\common\KROSMAGA\game\Krosmaga_Data\Managed\Mono.Security.dll (this message is harmless)
[PlayerProfileSynchronizationFrame] Loaded god statistics: 7.
INIT 108 playerQuests 35 rewardedQuest
[PlayerProfileSynchronizationFrame] Receive options.
[Initialization] Client is out of date and needs to be updated to '1.7.2.9485'
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

OmgServerConnection: Disconnect...
OmgServerConnection: Dispose 1 connectors
OmgServerConnection: ConnectionStatus=Disconnected
Ex [HTTPRequest]: CallCallback - Message: 1: Object reference not set to an instance of an object   at Assets.Code.Core.Haapi.HttpRequest.OnRequestFinished (BestHTTP.HTTPRequest originalrequest, BestHTTP.HTTPResponse response) [0x00000] in :0 
  at BestHTTP.HTTPRequest.CallCallback () [0x00000] in :0   StackTrace:   at Assets.Code.Core.Haapi.HttpRequest.OnRequestFinished (BestHTTP.HTTPRequest originalrequest, BestHTTP.HTTPResponse response) [0x00000] in :0 
  at BestHTTP.HTTPRequest.CallCallback () [0x00000] in :0 
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Ex [HTTPRequest]: CallCallback - Message: 1: Object reference not set to an instance of an object   at Assets.Code.Core.Haapi.HttpRequest.OnRequestFinished (BestHTTP.HTTPRequest originalrequest, BestHTTP.HTTPResponse response) [0x00000] in :0 
  at BestHTTP.HTTPRequest.CallCallback () [0x00000] in :0   StackTrace:   at Assets.Code.Core.Haapi.HttpRequest.OnRequestFinished (BestHTTP.HTTPRequest originalrequest, BestHTTP.HTTPResponse response) [0x00000] in :0 
  at BestHTTP.HTTPRequest.CallCallback () [0x00000] in :0 
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 4 worker threads for Enlighten.
  Thread -> id: bd8 -> priority: 1 
  Thread -> id: 1d50 -> priority: 1 
  Thread -> id: 9bc -> priority: 1 
  Thread -> id: e84 -> priority: 1 
[CardRttManager] destroy all Rtt
FMOD Error (ERR_EVENT_NOTFOUND): The requested event, bus or vca could not be found.
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

[AudioManager] Could not find 'event:/gui/gui_wet_splashScreen_outro_01' FMODAsset.
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)


Unhandled Exception: System.NullReferenceException: Object reference not set to an instance of an object
  at BestHTTP.HTTPConnection.ThreadFunc (System.Object param) [0x00000] in :0 

Unhandled Exception: System.NullReferenceException: Object reference not set to an instance of an object
  at BestHTTP.HTTPConnection.ThreadFunc (System.Object param) [0x00000] in :0 

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